Digital accessibility in the banking sector is essential to ensure that all users, including those with disabilities, can access financial services.
Bank Al-Maghrib 2023 Regulations
Bank Al-Maghrib has strengthened accessibility requirements for Moroccan banking institutions. Banks must ensure their digital platforms (websites, mobile apps) are accessible to people with disabilities.
WCAG 2.1 Standards
The Web Content Accessibility Guidelines (WCAG) 2.1 define 3 conformance levels:
- Level A: Basic accessibility
- Level AA: Intermediate accessibility (minimum required)
- Level AAA: Advanced accessibility
Key Criteria for Banking Sites
Visual Contrast
Minimum contrast ratio of 4.5:1 for normal text, 3:1 for large text.
Keyboard Navigation
All features must be accessible via keyboard without mouse.
Alternative Text
All images and icons must have descriptive alternative text.
Screen Readers
Compatibility with screen readers (JAWS, NVDA, VoiceOver).
UserWay: Accessibility Solution
UserWay is a tool that facilitates WCAG compliance by providing an accessibility widget that allows users to customize their experience (font size, contrast, screen reader, etc.).
VOID's Banking Accessibility Expertise
VOID supports Moroccan banks in their accessibility compliance with:
- WCAG 2.1 audits (AA and AAA)
- Accessible interface design
- Implementation of technical solutions (UserWay, ARIA)
- Training and support
Need an accessibility audit?
Contact our experts for a detailed evaluation of your banking site
Request an audit