Omnichannel Solutions for Retail in Morocco
Unify your sales channels: stores, web, mobile, marketplaces
Offer a unified customer experience with our omnichannel solutions: click & collect, ship from store, online reservation, real-time inventory management, and cross-channel loyalty program.
Why Choose Us?
Click & Collect
Buy online, pick up in store. SMS notification, order preparation, real-time tracking.
Ship from Store
Delivery from nearest store. Inventory optimization, reduced delays, better service rate.
Unified Inventory
Real-time inventory visibility across all channels. Inventory management, reservation, inter-store transfers.
Cross-Channel Loyalty
Single web/stores loyalty program. Points, coupons, personalized offers.
Frequently Asked Questions
What is retail omnichannel?
Omnichannel unifies all sales channels (physical stores, website, mobile app, marketplaces, social media) to offer a seamless customer experience: inventory visible everywhere, buy online/pick up in store, unified history, cross-channel loyalty program.
How to implement click & collect in Morocco?
E-commerce + POS (point of sale) integration. Customer buys online, chooses pickup store, receives SMS confirmation. Store teams prepare order, customer picks up within 2h-24h. The implementation cost varies based on the number of stores, POS system complexity, and integration requirements. Contact us for a personalized assessment and detailed quote tailored to your omnichannel project.
What are the benefits of ship from store?
Reduced delivery times (store close to customer), inventory optimization (accelerated rotation), reduced stock-outs (-25%), better service rate (+95%), decreased inter-warehouse transport costs, stores become micro-fulfillment centers.
How to unify inventory between web and stores?
POS (Odoo, SAP, Oracle Retail) + e-commerce integration via real-time API. Inventory synchronization middleware (30s-5min). Reservation rules (secured inventory), stock-out alerts, automated inter-store transfers, unified inventory dashboard.
What ROI to expect from omnichannel?
+30% cross-channel sales, +40% customer satisfaction, -25% stock-outs, +20% average basket (web + store), +50% repurchase rate. Investment: 150k-500k MAD depending on network size. ROI 12-18 months for brands with 5+ stores.
Ready to Transform Your Project into Digital Success?
Contact us for a free audit and personalized quote.